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Archive for the ‘GlassTalk’ Category

My GlassTalk thoughts

Saturday, May 29th, 2010

In the days leading up to Thursday’s GlassTalk event, I had it in my mind that this would be the final GlassTalk I would be involved in.  It takes a lot of work in the background making arrangements and promoting the event with no financial reward for myself, Andrew, Paul and Jon.

And, as I’ve explained on here before I’m trying to make better use of my time in the future.  I decided to see how the event went and make my mind up afterwards about my future involvement.

So, how did it go?

Well, the main reason people attend GlassTalk is for networking, and this time we probably had the best range of individuals taking part.  Industry leaders from a variety of systems companies mixed with the owners of some of the most successful installers and fabricators in the UK.  I personally made some great new contacts (too many to list here) and caught up with some old friends. 

Paul Godwin always says that to have a really successful event you need a punch up, and the lack of punch ups at Glassex towards the end, was one of the factors in its decline.  I’m not sure about this and I’m pleased to announce that the various competitors managed to mix with each other in harmonious unity, and a desire to make our industry better.

While you get to talk to lots and lots of people by the nature of the random speed networking tables, unfortunately there were people I hoped to talk to but didn’t get the chance.

The ‘On The Couches’

Well, this time we had ‘on the chair’ sessions, as we forgot to organise the couches.  Ooops!

I was worried about the first ‘on the couch’ session about the CIS scheme, as tax can be a pretty boring topic at the best of times.  However, I think that the installers in the audience were generally pleased with the conclusion – that with a well constructed contract with self employed fitters will allow companies to keep these staff within the CIS scheme.

The second session provided the systems companies with an opportunity to fight back after the criticism from Dave Ruzicka from Sash UK at the last GlassTalk event.  David Leng from Synseal and Jon Skinner from Deceuninck discussed the role of systems companies in the UK market, and particularly why some phoenix fabricators have been resupplied in the past. 

When Paul offered questions from the floor an impassioned Robert Foy from Centuryseal stood up to argue for improved standards, tighter credit controls and a concerted effort for companies to raise their prices.

The final ‘on the couch’ was always likely to be potentially heated with Giles Willson from the BFRC, Kevin Ahern from Osprey Windows (a fierce critic),  Epwin Group’s David Hurst and David Wrigley.  And strong opinions both for and against were expressed.

Whilst, I’m not sure that those ‘on the couch’ have changed their views, I think a clear signal was reached from the floor.  It is now time to stop arguing about the pros and cons of the scheme, and get behind it.  The vast majority of those in the room felt that the Window Energy Rating Scheme is a massive opportunity for a beleaguered industry.

Evening / Comedians

After the WERs debate there was time for one final speed networking session.  With around half of the attendees staying the night and attending the evening buffet and entertainment there was yet more opportunity to network more informally.

I completely missed both the comedians we had hired as I was far too busy smoking and drinking, but I do understand one of the guys bombed big-style.  We may need to have a rethink about the type of entertainment we have for future events.

Anyway, I have three main roles as part of my involvement with the GlassTalk team:

  • Pestering people to attend the event via email, and writing about it on this website.
  • Hammering directional signs in the grounds of whichever hotel we’re staying at during the morning of the event.
  • Staying up till the end to make sure everyone gets to bed safely.

So, it’s not really too much work, is it?  Am I getting involved again?  Of course, I am! 

And I look forward to getting back together with Andrew, Jon and Paul to start planning the next event.

Please let us know what you thought, and any advice you can give us to make future events even more successful.

And a massive thank you to everyone who attended!

I lied to you

Wednesday, May 19th, 2010

In a previous post I suggested that it was the very last chance to book your place for GlassTalk.

Well, I lied.

But, this really is the last chance as we need to confirm rooms by the end of play Friday.  Steve Ormand created the following flyer which explains the benefits:

Andrew (the booking manager) is away in Spain until Friday but I think we’re at around 120-130 people attending, so there’ll be around 20-30 remaining places to fill.

I’m aware that a few people have struggled to book through the website at www.glasstalk.co.uk.  If you have, best thing to do is ping an email to andrew@westyorkshirewindows.com and he’ll contact you when he gets back from Spain.

And, sorry for lying to you.  It was more of a white lie.

So, who’s going to GlassTalk?

Wednesday, May 12th, 2010

I don’t like putting people under pressure with fake ‘hard sell’ tactics but:

…..this really is your last chance to book your place at GlassTalk!!!

We’ve got to agree room numbers with the hotel in the next few days so if you intend coming along, but haven’t actually told us yet.  Or you’ve told us you’re coming, but not actually paid up yet…. then this is your last chance.

So, who’s coming?

The following people are paid up and attending GlassTalk (and in no particular order):

  • Kevin Harvey – Avocet Hardware
  • Ed Bloom – RPS (Roofwright) Software
  • Dave Blakeman – RPS (Roofwright) Software
  • Jon Twigge – RPS (Roofwright) Software
  • Eric Cheshire – Hightech Windows
  • John Green – Hightech Windows
  • Richard Gyde – Mila Hardware
  • Mark Frain – Mila Hardware
  • Vicki Sanders – Mila Hardware
  • Fiona Turner – Zurich Titanium Home Enhancements
  • Drew Wright – Distinction Doors
  • Simon Scholes – Veka Recycling
  • Beckie Browne – Quotatis
  • Teresa Brice – Quotatis
  • Wayne Rogerson – CEN Solutions
  • John Irwin – Ultraframe
  • Michael Madigan – The Appeal Group
  • John Wood – The Appeal Group
  • Alan Fielder – Edgetech
  • Andy Jones – Edgetech
  • Nick Dutton – Door Stop International
  • Chris Hall – GAP
  • Simon Bird – GAP
  • Charles Greensmith – GAP
  • Mark Simms – Rock Door
  • Andy Ball – Synseal
  • David Leng – Synseal
  • Hugh Eadie – CR Smith
  • Fiona Lund – Brouha Marketing
  • Helen Savage – Brouha Marketing
  • Lucy Hodges – Brouha Marketing
  • John Gold – Jotika Software
  • Philip Parry – Eurocell
  • Mike Adderley – The Window Centre (Solihull)
  • Edwin De Silva – Duraflex
  • Andy Miller – Duraflex
  • Gary Morton – Central CRC
  • Gary Richards – Central CRC
  • Mike Derham – Mighton Products
  • Neil Robinson – Proskills
  • Mark Barsby – Deceuninck
  • Jon Skinner – Deceuninck
  • Paul Tooley – Hollowseal Ltd
  • Robert Foy – Centuryseal
  • Leon Foy – Centuryseal
  • Wayne Craig – Centuryseal
  • Keith Rawlinson – Centuryseal
  • Andy Royle – Leads 2 Trade
  • Andy Coley – Leads 2 Trade
  • Neal Hovey – SCI Products Ltd
  • Mark Hickox – Thermoseal Group Ltd
  • Gwain Paterson – Thermoseal Group Ltd
  • Samantha Hill – Thermoseal Group Ltd
  • Daniel Williams – Pioneer Trading
  • Jo-Ann Bowles – West Yorkshire Windows
  • Andrew Glover – West Yorkshire Windows
  • Mark Greenwood – Origin Frames
  • Martin Hall – The Window Consultant
  • Iain McInnes – McInnes Communications
  • Matthew Kirby – Solaglas
  • Giles Hayhurst – Windowlink Ltd
  • Alan Grimmett – Windowlink Ltd
  • Jeff Hoosen – Custom Glass
  • Jason Bamford – Frametrade UK Ltd
  • Kevin Ahern – Osprey Windows
  • Rebecca Mayhew – Veka PLC
  • Shaun McAllister – Anglian Windows Ltd
  • Tony Beale – Hazlemere Windows Ltd
  • Roy Vassie – Ab Initio Software
  • Mike Rigby – MRA
  • Lucia Di Stazio – MRA
  • Andy Wallace – Consumer Credit Solutions
  • Will Evans – Consumer Credit Solutions
  • Rod Pyne – Appeal Conservatory Blinds Ltd
  • Ian Finch – IFCon Ltd
  • Andrew Green – Greenway Home Improvements Ltd
  • Kathryn Dalgleish – Swiss Spacer
  • John Warren – Epwin
  • David Hurst – Epwin
  • David Wrigley – Epwin
  • Winston Duguid – Epwin
  • Brian McDonald – Hegla
  • Steve Goble – Hegla
  • Malcolm Searle – Clear Thinking Software
  • John Ogilvie – Network Veka
  • Steve Ormand – Motionlab
  • Simon Iredale – Motionlan
  • Bob Scott – RSA
  • Matthew Glover – Conservatory Outlet Ltd
  • Robin Wythes – HMRC
  • Matt Boddington – Accountax
  • Stuart Baxter – Orion Windows Ltd
  • Paul Hurworth – Orion Windows Ltd

Judging by the last two events we have a mad rush at the end with people wanting to take part in the industry’s only ’speed networking’ event.  But we have to turn people away as they’ve tried to book too late, so don’t delay.

I’m sure you can see from the above list, we have a broad range of companies represented and with topics such as the Window Energy Ratings Scheme, the CIS scheme for window installers, and the role of systems companies in the industry being discussed at our unique ‘on the couch’ sessions, then there should be some very good conversations taking place.

Crucially, GlassTalk is a great way to make good business contacts, and selfishly I would love to see more installers taking part.

To book you need to sign up at www.glasstalk.co.uk or you can contact our kid at andrew@westyorkshirewindows.com.

See you on May 27th in Warwickshire!

10 Reasons why I’m not posting very often in the future

Monday, April 19th, 2010

I’ve been thinking seriously about closing down RCG over the last couple of weeks.  I know I’ve been here before and changed my mind, but this time I’m a lot more serious.

You may have noticed that I have been a bit quiet recently.  This is because I’ve finally come to the decision that I’m not as committed to RCG anymore, and I’m unlikely to post very often in the future.

Here’s just a few of the main reasons:

1. I’ve got nothing to write about anymore.

In some respects I’ve had a rant about most of the things I felt I needed to express, and there’s little else to say.  And, there’s little point just writing for the sake of it.

2. This website zaps my time

I often get asked the question about how long I spend writing my blog.  Well, it’s not just the writing.  This blog occupies my thought processes far too much, approving and deleting comments is time consuming, as is responding to the comments.  I estimate that I have been spending between 5-10 hours per week on average, although it could be more than this!

3. I need to spend more time on my business

The business very much runs itself, but I know that my key managers would prefer it if I concentrated on work far more than I do.  Considering I’m effectively the Sales Director of Conservatory Outlet and am committed to bringing on new dealers, I’m remarkably lazy and spend too little time targeting new business.  This is partly because we’re achieving strong growth from existing dealers, but I really should get out on the road and talk to potential new dealers more.

4. I want to spend more time on charity work

You may be aware that I spend a bit of time helping fundraise for Heal.  Well, I see this as a stepping stone to a far more active participation in charity endeavours in the future.  I’m currently looking at setting up a new charity dedicated to helping various projects throughout the world.  For this to be successful, I need to put the time in.

5. I want to spend more time with my family

As I type this my two boys are tapping away on their laptops.  In some respects it is a sad indictment of modern family life that we all spend far too much time staring at screens, and I really should be engaging in a more positive way with my boys.

6. I have achieved what I wanted from RCG

In many respects this blog has been great for me.  It has raised my profile in the industry more than I could ever have imagined when I first started writing two and a half years ago.  It has opened doors for me, and I have made many new contacts I would never have made had I not started the blog.  But, in some respects it has done it’s job.  I can’t see that it will necessarily open new doors in the future, or at least not in the same way.

7. I can’t be myself

In the early days I used to be far more ‘renegade’ with my posts.  Now, because many of my competitors, suppliers, customers and trade organisations are reading, I have to be so careful what I say.  I’ve had various threats of being sued, and you start asking what’s the point!  So, I just can’t be myself anymore.

8. I can’t give away secrets

Following on from the above, I have all sorts of things I would love to say about why I consider my company and it’s dealers are bucking the trend in a depressed industry.  But, I can’t share such thoughts here because I am effectively giving away trade secrets to competitors.  There is an argument that by being generous good things come back your way, but I’m afraid my dealers don’t always see such a benefit understandably.

9. It’s time to grow up

I very much feel like I’m in a gold fish bowl with everyone looking in, but I can’t hear what they’re saying.  I do think that on the whole this website has been good for me, but there have been times when I have made a bit of a fool of myself.  So, I feel it’s time I grew up a bit!

10. GlassTalk is better

Finally, I feel that in the long run, the new GlassTalk website has far more potential than my humble blog.  This website is all about me, but the GlassTalk website is all about everybody in the industry.  This is my website, but GlassTalk is independent.

So, I feel that if you’ve enjoyed reading my blog over the years and enjoy the debate I have encouraged, then please consider spending more time on the GlassTalk website.  And, I’ll be there joining in. 

I’m keen to be webmaster of the GlassTalk blog, and am really keen to open the blog up to new opinion from anyone who has a serious opinion they wish to express.  I might even add the odd guest post there myself.

But, from now on I have to say I’ll be writing stuff on this website far less often, if ever.

(PS. I reserve the right to change my mind).

GlassTalk 2010 Is Fast Selling Out- Book Your Tickets Online Now

Thursday, April 8th, 2010

The glass and glazing networking event of the year is almost upon us and if you still plan on attending the third GlassTalk event but have yet to purchase your tickets, then we suggest you do so without fail.  I understand there are only around 45 tickets left…

Due to the unparalleled success of our previous two GlassTalk events and the huge numbers of people who attended, we have had to go a little more upmarket with this year’s event taking place at the luxurious and previous stately home, Walton Hall Hotel, Warwickshire on Thursday 27th May.

GlassTalk was put together with the aim of providing a forum were people within the industry can get together, build relationships, make contacts, discuss relevant issues and even conduct business. It gives those conservatory, double glazing and window suppliers the opportunity to network with others in a ‘speed dating’ type concept so that ideas and opinions on orangeries, replacement windows or conservatories can be exchanged with as many people as possible.

We also have the ‘On The Couch’ session which features industry leading figures addressing key issues and topics relevant to the glass industry. Members of the audience are then encouraged to make their views known on the matters discussed, which can make for a thought provoking and interesting debate.

Tickets start from just £95 per person which includes entrance into the event, tea/coffee and a buffet lunch. For those who would like to network with a glass of beer or champagne into the small hours of the morning, we offer a 24 hour delegate ticket for just £195 per person which includes entrance into the event, tea/coffee, buffet lunch, evening meal and one night’s accommodation at the stunning Walton Hall Hotel.

If you have not attended one of our events before, are in the glass industry and struggling to build contacts within the trade, then we highly recommend you book your tickets online today at http://www.glasstalk.co.uk/mod/booking/.

Once you are registered or logged in click on the Book Online section.

A Window Of Opportunity At The Glasstalk Website

Thursday, March 25th, 2010

In any line of business making contacts with others within your industry can always play a useful part in helping you generate ideas, debates and leads. The glass industry is no different and due to time and geographical constraints it can be difficult to interact with them on a regular basis. Well if you run or are part of a conservatory or double glazing company then you really ought to sign up to the new GlassTalk website, or as we like to call it the ‘Facebook’ of the glass industry.

The new Glasstalk website is basically a social media networking tool for the double glazing industry allowing you to air your views online with other installers and suppliers. Once logged into the site users can create their own profile, add a picture of themselves and both post comments on their wall or comment on other users’ thoughts.

The beauty of the GlassTalk website is that it is industry specific meaning that your fellow users and yourself are very likely to be intrigued in what everyone has to say on for example a conservatory. Whereas, Facebook is not really designed to be used as a forum for discussion on conservatories, double glazing or uPVC windows. If you did use it in that way, then you may soon find yourself without many friends, but on Glasstalk such topics are likely to be embraced by others.

Sometimes when discussing business with a fellow user you may not wish for all your posts to be made public. You can instead message all users privately so that any delicate or confidential information such as the exchanging of telephone numbers can be kept between the two of you. Being able to feed ideas off other people and seeing what others are doing in order to improve their company could be beneficiary for your own business.

So get registered on the GlassTalk website, create your username and profile, start making friends and get talking!

Visit www.glasstalk.co.uk today – what are you waiting for?

Glasstalk website – the industry’s best kept secret!

Friday, March 19th, 2010

The new ‘Facebook’ style website www.GlassTalk.co.uk has now been live for a couple of weeks.

There’s been a few teething problems most of which have been ironed out, and we have a plan to make many improvements to the functionality of ‘the Wall’ in the near future to make it more exciting.

The interesting thing for me is that those who are using it, are coming back regularly and spending a lot of time on there.  The following screenshot from our Google Analytics dashboard shows how the site is doing:

dashboard

For people to be spending an average 12 minutes on the site each time, suggests those who are using it are finding it interesting, informative and amusing.

To date there are 142 members of the site, and I would guess 20-30 active members.

At this point it is very much still at a testing stage and will be fully launched once the improvements have been made.  But we are more than happy for more people to join in now, especially those who are happy to upload a picture, fill in their details and start talking about glass …. or fish and chips …. or leg waxing … or whatever!

PS – you can also sign up to the next GlassTalk networking event.  But you’d better be quick, there’s only 90% of the tickets left.

New ‘Facebook’ style website for double glazing industry

Wednesday, March 3rd, 2010

Over the last couple of months the guys at Motionlab have been developing the GlassTalk website and turning it into a social media website for the double glazing industry.

I’m aware that many of you are already using Facebook and Twitter to varying degrees, but the problem I’ve found is that these platforms are not industry specific.  I’ve got Heal friends who are not interested in hearing about my life in double glazing, and double glazing friends who are not interested in hearing about the charity, for example.

glasstalk-funny2

GlassTalk has been a real success as it has brought people together in a unique way to talk about business, but the problem has always been that the event only lasts one day!

So, we’ve developed a website where people can stay connected 24/7.

We’d really appreciate you having a look at our new website, and joining up.  It’s quite easy to use we think, but if people are struggling then we’ll create a guide for signing up and using the website.

Quite simply there’s a ‘wall’ like Facebook where people can say what they’re doing, tell jokes, share ideas, link to new products they’re developing etc, and their friends can comment.  You can choose make friends with people and unfriend them if they’re getting on your nerves.

I’m a bit worried, though, as there’s a blog section where we will be encouraging industry debate.  I might lose all my readers, and have to close this website down, but hey if its for the greater good then so be it.

And, you can sign up for the next GlassTalk event on the 27th May.

So, what are you waiting for?

Go to www.GlassTalk.co.uk and let us know what you think!

Next GlassTalk venue (nearly) announced

Wednesday, February 10th, 2010

I’m probably going to get in trouble with the others by mentioning this, but we seem to have found a great venue for the next Glasstalk event. It’s likely to be happening on May 27th, although we haven’t quite signed the contract yet, so don’t cancel any holidays just yet.

We went down to have a look at the Barcelo Walton Hall Hotel in Warwickshire yesterday, and were very impressed. It’s a far more upmarket venue than the previous two hotels, and being positioned more centrally will hopefully keep both Northerners and Southerners happy.

The hotel is positioned in beautiful countryside and Walton Hall itself is a stunning old building. The conservatory on the side needs bringing more up to date with one of our more modern orangery designs, although I’m probably nitpicking:

barcelo walton hall

The room where the networking and ‘on the couch’ sessions is a similar size to previous events, and should comfortably hold around 160 people.

barcelo glasstalk room

Crucially, the bar is well stocked and has an intimate feel with a smoking area over looking the lake to the side:

barcelo bar

There’s a range of standard rooms, although there’ll be the option to upgrade to premium rooms or even a suite. I stayed in a premium room last night which was about the same size as my house.

barcelo premium rooms

We haven’t set the prices yet, and like I said, we haven’t definitely finalised things at this stage. If, however, you do want to get your name down early then email andrew@westyorkshirewindows.co.uk but don’t tell him I said anything. OK?

Random thoughts

Monday, February 8th, 2010

I’ve been so chilled out today. Nothing seems to be getting me wound up at all, even my wife seems to be making sense.

Unfortunately, others around me seem to be losing their heads. I’m particularly referring to some of the comments on this blog recently. One of the problems with the internet is that people often rant at each other in ways they wouldn’t do if they were face to face. I had to disable comments on our YouTube videos as many of the comments were completely out of order. Generally, on this website, people are civilised, although I do delete a number of comments each month which are not suitable.

It’s great that people are passionate, and the debate between various contributors is mostly better than any content I write. But, I would prefer people to show a little more restraint in some instances.

Fair Trade Hardware

A few weeks ago I wrote about my concerns that people in the Far East were being exploited while manufacturing hardware products to fit to UK windows and doors. I’ll be honest, I haven’t made any progress with my thinking, albeit I do have a meeting with my main hardware supplier to discuss in the near future.

I did put a comment on here that I would welcome the opportunity to visit any UK hardware supplier’s factory in China to see the conditions for myself. As yet, I haven’t had any offers ;-)

Global Warming / Climate Change

I’m still trying to get my head around whether human induced climate change is actually happening. There’s been some very informed comments on the original post I wrote, and many thanks to those who have voted. At the moment, it looks like people are equally as confused as myself. If you haven’t voted yet, you can do so at the right hand side.

Why I don’t watch TV any more

Many thanks to John Keleher at Crittall Windows for mentioning this post on Twitter, which very much sums up why I continue adding content to this website:

http://ow.ly/14Qaz

I often get asked why I bother, and sometimes it’s difficult to explain why I feel the need to keep writing all this stuff. Well, it’s difficult to fully quantify, and I have questioned many times why I bother, but I feel the above post pretty much sums up why I prefer blogging to watching TV.

GlassTalk

I haven’t mentioned GlassTalk for a while, mainly because the dust has been settling from the last event. Tomorrow we’re finishing early and travelling down to Warwickshire to view a rather posh hotel. Nothing is fixed yet, but it is more than likely going to happen on May 27th, so if you’re thinking of attending it would pay to leave this day free in your diary. More news to follow.

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