I do apologise to the directors of Anglian Home Improvements for continuing to add bad news stories about your company on this website…but I just can’t help myself.
The latest bad news about more redundancies at Anglian can be viewed on the Norwich Evening News website at:
Major City firm axes 100 staff
As the largest installer in the industry with around 6% of the market, Anglian are bound to be a barometer for the industry as a whole. The current economic climate continues to bite our industry hard and it was no surprise to read the wording used by Anglian in the letter they supplied to staff:
It said: “Anglian Group is currently experiencing a downturn in sales and profitability, a downturn which is expected to last for the foreseeable future.”

11 responses so far ↓
1 Chris Westcott // Aug 24, 2008 at 9:44 am
What a surprise ?maybe this will force them to realise that in tough times it does not pay to continually rip your customers off. They owe me a set of patio doors from an installation only last week that were included in the original deal and now they want more money. I am taking legal advice, if there is someone left there to take to court.
2 Martyn Donnelly // Aug 25, 2008 at 12:34 pm
How can anyone be surprised about the news of Angilan windows? They have been buying canvassers and buying so called sales professinoals for atleast the last 5 years !!!!! so why should we be shocked that the jungle drums say they are failing yet again.
To say they are a public company that simply buys work! its little wonder that they are going to the dogs , its companies like Angilan that give the indusrty its bad name .
Angilan fat cats !!! thats the problem ,they sit around board room tables working out how to get money out of the company,take take take.
Good bye.
Martyn Donnelly.
3 Andrew // Aug 26, 2008 at 9:45 am
I feel awful whenever anyone loses their jobs but I think in this case we could all see it coming.
4 Tarquin // Aug 29, 2008 at 1:50 pm
Let me set the story straight here.
Firstly, Anglian are not in any way shape or form about to go under or are anywhere near close to going under.
Just a few weeks Matthew ran a story on this very website about Anglian’s restructure. Now owned by a group of banks, Anglian have some very strong backers - backers I might add, that would not be there, were it not for their belief in the company as a solid, secure, profitible company.
What Anglian are merely doing, is ensuring that during a tougher period of time for the market as a whole, that they remain profitible. There is no point in employing several hundred staff, when many are not required. And unfortunately in the UK’s current climate - this is the case, as less expendable income, means less orders, meaning less work is required in the factories.
So no doom or gloom by any means. I would be more worried about the smaller guys drastically eating into their profit margins to secure business in these tough times……
5 Renegade Conservatory Guy // Aug 29, 2008 at 4:17 pm
Hi Tarquin
Thank you for your thoughts. I welcome your input,
I understand exactly the reasons why Anglian have taken these decisions, and I hope it is clear from this post and others on this website, that the current economic downturn is having a major effect on many businesses (including my own).
Clearly, the restructure and rationalisation of overheads is bound to put Anglian in a stronger position to trade through these times.
I do hope that this has a knock on effect with the customer service levels Anglian provide in the future.
Regarding smaller guys - I agree that all companies in this sector need to make adjustments to their overheads in light of the downturn. Some will fail to adapt and go bust.
However, it is significantly less painful adapting to downturns when companies are smaller and leaner, and not carrying large amounts of debt.
Companies of all sizes with positive net worth and dynamic management structures will continue to flourish.
I, too, am very confident of the future.
RCG
6 Andy // Aug 31, 2008 at 3:17 pm
I have to say that, despite the fact that I am still awaiting 5 casements since the crap installation in 2000 (yes, that’s over EIGHT years ago!!) and a new back door( the lock broke 3 months ago) , the fact that innumerable numbers of so called ‘engineers’ have visited and added their comments and done nothing else, the fact that I have e-mailed and sent documentation over the years to substantiate my claim under the seemingly worthless guarantee, the fact that many ‘engineers’ have not turned up, has rather skewed me in favour of stating that Anglian Home Improvements is a contravention of it’s own name and that to save any more wasted time and effort, the Company should close it’s doors forever and leave the window industry to professionals.
Save the customer care ladies, I’ve never in my life met a more useless and unqualified bunch of amateurs perporting to be top grade perveyors of replacement windows.
If anyone wants images of poor fitting, sill concrete and horns falling out, poor touch-up painting, then please let me know. I can supply images of all!
7 Richard Fletcher // Sep 1, 2008 at 8:50 am
Monday 1st September. I’ve just had a phone call from the Everest Regional manager to say that Anglian has been taken over by the banks. Is this old news relating to a previous financial restructure? Or does this mean an escalation to recievership and possible closure?
8 Renegade Conservatory Guy // Sep 1, 2008 at 10:31 am
Hi Richard
No, I think this is old news relating to this post I added http://renegadeconservatoryguy.co.uk/anglian-taken-over-by-syndicate-of-banks/.
RCG
9 tony mcdonough // Sep 3, 2008 at 10:02 pm
what goes round, comes round,
at last anderson will go ,
how the directors have got away with it all,
beats me. the talented people who have
been abused, is amazing,
i have waited a long time for this to happen,
good night gordon,
10 dec // Sep 4, 2008 at 8:33 pm
Having read the various comments regarding AHI it seems to me that the big aggressive sales organisations are generally so sales orientated that they lose sight of the need for customer care and attention. If anything goes wrong with an installation then the set up is unable to cope because of the cumbersome lines of communication. As another isssue, I worked for the company for a while some 2 years ago and yet they continue to send me their White knight news letter which indicates their lack of administration. If all the ex-salesmen are still receiving this then it surely cannot help the financial position.
DEC.
11 tony cooke // Sep 22, 2008 at 1:05 pm
we have our own home improvement company
and on occasion they have droped their prices by £15k to match us they are con man
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